St. John's University College of Pharmacy and Health Sciences
 
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Welcome to the ExamSoft log-in page for the College of Pharmacy & Health Sciences at St. John’s University!

  • All questions regarding ExamSoft use in your class should be directed to that professor. 
  • Contact Examsoft Student Support at 1-866-429-8889 if you have technical problems while using Examplify or email support@examsoft.com.
    • Quizzes/Exams: If your professor instructs you to use Examplify to take a quiz or exam, students must use their laptops (iPads are not compatible). Click here for Examplify’s minimum system requirements. Contact Examsoft Student Support at 1-866-429-8889 if you have technical problems while using Examplify.
    • Upload Artifacts/Assignments: If your professor instructs you to upload artifacts/assignments, students will upload documents via www.examsoft.com/sjucphs. Click here for step-by-step instructions and follow all other protocols outlined by your professor.


Exam-Day Instructions (in-person or remote administrations):

  • Be prepared: Students should download the exam file the night before exam day. Contact your professor with any questions. Anti-virus applications may effect Examplify performance during exams. When taking a secure exam, disable your antivirus software before starting an exam & re-enable it after exiting your exam.
  • On Exam Day: Your professor will always provide you with the necessary passwords to start your exam on exam-day.  After completing your exam, it is the student's responsibility to ensure you've received the green “Upload Complete” confirmation message.
  • Laptop freeze mid-exam? If your laptop freezes while taking an exam in Examplify, perform a hard reset (turn your machine off then turn it back on). You will be returned to Examplify. You may also be prompted for a Universal Resume Code. (If in-person exam: Ask your proctor. If Online Exam: Your instructor will have already provided you with the Universal Resume Code).
  • If you experience any issues during your exam, alert your instructor. You may also contact ExamSoft’s Student Support Line if there is a major technical issue at 1-866-429-8889.

 


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