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Exam Taker Information

McGill University - Faculty of Law

 

Dear Student:

 

If you intend to use your laptop during a midterm or final examination you will be required to use the software, SofTest. If you already have SofTest on your laptop from the previous term, you do NOT need to download the software again. The software will automatically update once you log in. To log in you will use your McGill Student ID Number. The password is your current Term Specific Exam Number (midterm exam number for midterm exams; final exam number for final exams) prefaced by the case sensitive word law e.g. law#### (no spaces, no hyphens).

 

The SofTest software is not used for take home exams; rather, take home exams will be downloaded from and submitted to the ExamSoft website at www.examsoft.com/mcgill. You will be required to log into the website and download the take home exam questionnaire. Once the take home is completed, you will log back into the website and upload the exam answer file. A “How To” instruction sheet (pdf) can be found on the SAO website http://www.mcgill.ca/law-studies/information/exams

 

EXAM NUMBERS (midterm and final exam numbers - term specific)

 

NEW: There will be 2 sets of Exam Numbers generated by the SAO:

 

1. Midterm Exam Number (4 digit term specific) to be used for a midterm exam or midterm take home exam only.

 

2. Final Exam Number (alpha term specific) to be used during the final examination period ONLY. Final Exam Numbers are used for both sit down exams and take home exams.

 

Access your Exam Numbers via Minerva. Exam numbers are located under the “Student Menu”. Click on “Registration Menu” and go to the “Check your Registration Eligibility and Verify your Curriculum” page. Le numéro d’examen se trouve à la gauche, au-dessus de “Earned Credits”. Only your Law Exam numbers for the current term will be displayed (previous terms will not be available). Veuillez mémoriser vos numéros d’examens. If for any reason you do not see a Law Exam number on Minerva, email sao.law@mcgill.ca

 

Please carefully read the instructions below. Any questions may be sent to sao.law@mcgill.ca

 

Who is ExamSoft?

 

ExamSoft Worldwide, Inc. is a software company specializing in computerized assessment and exam administrative programs.

 

What is SofTest from ExamSoft?

 

SofTest is a high stakes assessment program developed and licensed by ExamSoft that enables exam takers to securely take examinations downloaded to their own laptop computers by blocking access to files, programs and the Internet during an exam. ExamSoft’s solution is an Internet-based exam delivery system. SofTest has been used to deliver over 6 million exams.

 

In the exam room on exam day, you will be given a hard copy of the exam questionnaire. Using SofTest, you will download your course specific exam e-booklet and upload your answer via the Internet directly after the exam. Do not leave the exam room until your answer has been uploaded; if you encounter problems alert the invigilator. You WILL NOT require Internet connectivity during your exam(s). You WILL require Internet connectivity to download your exam e-booklet(s) and upload your answer(s).

 

Pilot Project – SofTest Open Book:  For a very limited number of courses: the Faculty will again this winter term participate in a pilot project using a laptop software version that will allow you to access files or folders stored on your computer, but your internet access will be disabled while you are taking the exam (referred to as "SofTest Open Book"). Please check with the instructor for participation in this pilot project. You MUST complete a Pilot Project Mock Exam (exam needs to be downloaded) one week before your first exam and test the software under “live” conditions. Any difficulties experienced during the Mock exam must be reported to the SAO as soon as possible.

 

Will SofTest work on my computer?

 

SofTest can be used on virtually any modern computer (i.e. purchased within the last 3-4 years). Specific system requirements are noted below:

 

PC Requirements:

    CPU = 2GHz Intel® Core™/Celeron™ or equivalent x86 processor

    RAM = highest recommended for the operating system or 2GB

    Hard Drive = highest recommended for the operating system or 1 GB of free space.

    Operating System = English editions of Windows XP (32-bit only), Windows Vista, Windows 7, and Windows 8

    Software = Internet connection for SofTest Installation, Exam Download and Upload

    Screen Resolution must be 1024x768 or higher

    Administrator level account permissions 

 

Mac Requirements:   

    CPU = Intel processor

    RAM = 2 GB

    Hard Drive = 1 GB or higher free disk space

    Operating System = Mac OS X 10.6 (Snow Leopard), Mac OS X 10.7 (Lion), and Mac OS X 10.8 (Mountain Lion).

    Software = Internet connection for SofTest Installation, Exam Download and Upload

    Administrator level account permissions

 

What is the Registration Process?

 

The Registration Process involves the 3-steps needed to acquire SofTest.  They begin on our ExamSoft Custom Home Page located at www.examsoft.com/McGill and they are as follows:

 

Step 1: Log InUnder Exam Taker, Enter your McGill Student ID# (9 digit ID Number) and your assigned password. The password is case sensitive. It is the word "law" (without quotes) followed by your assigned Exam Number (no spaces or hyphens). e.g. lawAAAA    **DO NOT CHANGE YOUR PASSWORD.

 

Step 2: Download SofTest – Downloading SofTest takes minutes on high-speed Internet connections. Follow the on-screen instructions to install SofTest

 

Step 3: Register SofTest –Once installation is completed launch the program by double-clicking the SofTest icon on your Windows Desktop or single-click the icon in your Applications folder or Dock on your Mac. You will be prompted to register; you will be notified on-screen that you have completed the process.

 

If you have any questions or issues with registration, contact the SAO or the IT Personnel located in room 511 NCDH.

 

Can I practice using SofTest before the exam?

 

Yes. You MUST complete a Mock Exam (exam needs to be downloaded) one week before your first exam and test the software under “live” conditions. Any difficulties experienced during the Mock exam must be reported to the SAO as soon as possible.

 

After registering SofTest, launch the program by double-clicking the SofTest icon on your Windows Desktop or single-click the icon in your Applications folder or Dock for Mac. Click ‘DOWNLOAD EXAM FILES’, enter your ID and password, choose the Mock Exam from the dropdown menu and click download. After the file is downloaded click the ‘TAKE EXAM’ button, select the Mock Exam from the dropdown menu and click start to begin the exam. This enables you to familiarize yourself with the SofTest exam environment. The mock exam can be saved and uploaded.

 

Students taking an exam using SofTest are using the SofTest application on their computer and are not connected to a shared system, ExamSoft’s web service or the internet.  If students experience a lag time when typing it is likely because of their computer, often due to something running in the background using the computer’s resources. ExamSoft has a troubleshooting guide that explains what students can do to avoid a lag when typing:

http://support.examsoft.com/link/portal/15157/15194/Article/75/What-do-I-do-if-I-experience-a-lag-when-typing-my-answers

 

 

What Should I do prior to the Exam?

 

·         Register SofTest on the computer you intend to use on exam day by the deadline.

·         Ensure: (1) that your computer meets the specifications listed above, (2) that there is plenty of free hard drive space, (3) that your computer is virus free, and (4) that your computer is free of disk errors by running SCANDISK on Windows (click Start Button, Programs, Accessories, System Tools, Scandisk or Disk Cleanup).

·         Once you have installed and registered SofTest, familiarize yourself with the software by taking the Mock Exam.

·         Locate your A/C – battery power indicator light on your laptop to determine which light indicates you are running on A/C power (i.e. power from a wall outlet).

·         Ensure that your battery is fully charged prior to the exam in the event there is a temporary power outage.

·         If you encounter issues in your use of SofTest, contact the SAO or the IT Personnel located in room 511 NCDH.

 

 

What Must I do on Exam Day?  

 

·         Bring your power cord and battery (in the event of power loss).  If you normally use an external keyboard and mouse or if you need earplugs (not headphones), you may bring those as well.

·         To download course specific exam e-booklets users must use the Student ID and password used to register SofTest.

·         Arrive at the exam room at least 15 minutes early, plug your computer into a power outlet, turn on the computer and follow the instructions provided.

·         Immediately before SofTest launches the exam, you will be provided a warning screen with RED STOP SIGNS indicating that you should not begin the exam until instructed to do so by the invigilator.  Please heed this warning.

 

Exams will not be delayed or suspended due to computer problems. You will be required to switch to hand writing in an exam booklet.

 

ANY ATTEMPT TO DISABLE OR TAMPER WITH SOFTEST’S SECURITY FEATURES WILL BE CONSIDERED A VIOLATION AND SUBJECT TO DISCIPLINARY ACTIONS.  IT IS YOUR RESPONSIBILITY TO FAMILIARIZE YOURSELF WITH YOUR EQUIPMENT AND THE SOFTEST SOFTWARE AND INSTRUCTIONS PROVIDED BY EXAMSOFT ON ITS WEBSITE PRIOR TO THE START OF YOUR EXAM.  PLEASE ALLOW YOURSELF SUFFICIENT TIME TO BECOME FAMILIAR WITH YOUR LAPTOP AND THE APPLICATION.  COMMENCEMENT OF THE EXAM WILL NOT BE DELAYED DUE TO A HARDWARE PROBLEM WITH YOUR LAPTOP.

 

Faculty of Law, McGill University - Examination Agreement

 

The Examination Agreement involves questions designed to confirm that students agree to the terms of the laptop policy.

 

The following are the components of the Examination Agreement:

 

1. I elect to write one or more of my law examinations using a laptop with the approved McGill University software during the examination period. I recognize that this is a 3rd party application, and that neither McGill University nor the Faculty of Law is responsible for its proper functioning.

2. I confirm that I have read and understood the instructions provided on the ExamSoft web site.

3. I confirm that the laptop I will use during exams meets the minimum requirements by the software and that the laptop has access to the McGill wireless network.

4. I confirm that once I have completed this agreement, I will download and install "ExamSoft" software. I will follow the tutorial and test the software in “real time” prior to use in an exam N.B. During the testing of the software, students are strongly encouraged to leave the software open for more than .5 hour within the confines of NCDH.

5. I confirm that I understand that non-compliance with numbers 1 through 5 of this agreement will result in me not being permitted to use a laptop during final examinations.

6. If the laptop I am using fails during the exam, I will alert the invigilator and agree to continue and finish the exam by handwriting it. I understand that no extra time will be allowed for attempts to resolve the computer problems during the exam. If the incomplete examination cannot be retrieved within two working days, the Associate Dean (Academic) will determine remedial options.

7. I understand that, should it be necessary, ICS staff (located in room 511 NCDH) is available to trouble-shoot any difficulties encountered with the approved software (a 3rd party application). I will be asked to sign an IST Customer Services-Computer Repair Waiver acknowledging that ICS staff will not be held responsible for any theft, loss or damage (to hardware or software) occurring during the diagnosis or repair of a personal computer or laptop, or for any loss of data, regardless of when it was lost.

 

If you encounter any difficulties, contact the Student Affairs Office.

 

LOANERS

Loaner laptops will not be available for midterm examinations.

Si vous voulez emprunter un portable, prière d'en aviser le SAÉ (SAO) dès que possible et au plus tard le 10 avril 2014. Un nombre limité d'ordinateurs portables sont disponibles sur la base du premier arrivé, premier servi. Nous ne pouvons malheureusement pas garantir la disponibilité d’un portable.

Ce service est disponible par le biais du ICS-Walk in Support/AV Centre, situé au 688, Sherbrooke Ouest, local 285. Les étudiants doivent effectuer une demande au moins deux jours avant la date de l’examen et peuvent garder le portable pour un maximum de deux jours. Ils doivent télécharger le logiciel et le tester au préalable. Ils devront aussi s’assurer de créer une copie de sauvegarde de leur examen sur une clé USB.

Students experiencing technical difficulties with the software are to contact the SAO or the IT support staff located in room 511 NCDH.