Palm Beach Atlantic University Lloyd L Gregory School of Pharmacy
 
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Exam Taker Information


Welcome to the Lloyd L. Gregory School of Pharmacy!


Professionalism and Honor Code Statement:

I hereby attest that this assessment/exam has been completed solely by me with no outside assistance.  In completion of this assessment/exam, I have abided by the rules set forth in the syllabus and the Professionalism and Honor Code Policy.

Remote Testing Policy and Procedures



Policy

Remote testing is defined as completing an assessment or examination outside of a monitored, proctored environment in Gregory Hall. Remote testing may be necessary in cases when the University is closed due to unforeseen circumstances such as calamity or in the event the student is permitted to test remotely, such as attendance at a professional conference.   

Remote testing will occur by logistics as defined by the course coordinator and which are specified in the procedures below.  The student is solely responsible for maintaining a testing device that complies with the School’s minimum specifications.  Additionally, the student is responsible for ensuring internet connectivity.  The School of Pharmacy is not responsible for the student’s device and internet connectivity. 

Academic integrity is of utmost importance, and guidelines required of students help to ensure breaches in academic integrity do not occur in the remote environment.  The guidelines also address how a student should respond in the event a technology issue is encountered when testing. 

Testing with Examplify (MOST CLASSES)
  • 24 Hours Prior to the Assessment:

o   Students must be using a device for testing that currently meets the minimum specifications and is registered with the School of Pharmacy.

o   Students should verify that Examplify is updated to the latest version at least one business day prior to the assessment day. Students should log into the Mock Exam at least 24 hours prior to the assessment day to ensure Examplify is working properly.

o   Students must download the exam(s) prior to entering the remote testing environment.

It is recommended for students to do this at least 12 hours before the start of an exam.

o   The student must ensure the device’s date and time are accurate.

o   The student should run CCleaner (or equivalent for Mac computers) to clear cache from all browsers.  

o   It is the student’s responsibility to ensure his/her computer is operating with the latest version of Examplify by connecting to the internet and opening the program to prompt any available updates.

o   If prompted with an Update Window, the student should ACCEPT the update.  Failing to accept an update will result in not being able to enter an exam until the update is accepted.

  NOTE: Most Examplify updates silently update in the background if the program is closed and there is internet connection for the update to occur.

Additionally, mandatory updates are released and need to be performed manually.  Students will receive email alerts with instructions to complete prior to testing.  These mandatory updates are required to be completed by the specified deadline to ensure Examplify testing features function properly.

o   Students should ensure Sophos Home Av is the only antivirus installed on their primary testing device and that the Examplify Exclusion has been added to Sophos Home AV:     
C:\Program Files (x86)\Examsoft\Examplify\Services

o   If there are issues with Examplify, students should email

o   Crystal_Twaddell@pba.edu for troubleshooting assistance.

o   If troubleshooting is needed outside of working hours, students should contact ExamSoft Troubleshooting Hotline: 1-866-429-8889.

o   After contacting Crystal Twaddell and/or ExamSoft Troubleshooting and it is determined a loaner is necessary, the student should contact the Crystal Twaddell for a loaner.

o   Commencement of an exam will NOT be delayed due to a hardware/software, antivirus, or update problem with the student’s device.

o   Extra time for completion of an exam will NOT be given due to a hardware/software, antivirus, or update problem with the student’s device.   

  •     Pre-Assessment Microsoft Teams Check-In

o   Students must arrive 20-30 minutes prior to the start of the assessment. Once the student enters the Microsoft Teams Check-In, he/she must not leave the testing space until after completion of the assessment. 

o   Students must complete the assessment on their device registered with the School of Pharmacy.

o   Students must enter the Microsoft Teams Check-In on a secondary device such as a smartphone,  iPad, or tablet.  Laptop devices are not approved secondary devices for Microsoft Teams usage. This device must be placed outside of the testing workspace in a position which allows the course coordinator/proctor to see the student’s face, keyboard, hands, and lap and must only be used for the Microsoft Teams Check-In and assessment monitoring. This device must not be used for communication of any kind with any outside parties. This device must be put on “Do Not Disturb” mode and kept unmuted at all times during the check-in and testing processes.  

o   Students must use their actual background and not a virtual background when using Microsoft Teams. The student’s first and last name must also be clearly displayed.

o   Students will NOT be allowed to take an assessment if they are more than 20 minutes late or after the first student has finished, submitted his/her assessment materials, and left the remote testing environment. 

o   Prior to entering the Microsoft Teams Check-In room, close ALL programs, applications, browsers, and notes.

o   Windows laptops: close ALL Microsoft programs (Word, Outlook, PowerPoint, etc.)
Mac laptops:
close ALL high impact applications (One Drive, Dropbox, Google Drive, Skype, Spotify).

         No additional time will be given to students who arrive to the Microsoft Teams Check-In late.

o   Students must follow remote testing procedures provided by the coordinator. These include showing the proctor or coordinator the following:

  PBA-issued photo ID
Students must show the faculty moderators their PBA ID and/or complete the photo validation process during the Microsoft Teams Check-In and prior to the start of the assessment. Failure to do so may result in submission of a PHC violation.

  White board (if applicable)

  Calculator (if applicable)

  Other pre-approved resources (if applicable)

  360° pan of testing space, including but not limited to desk, computer (including under the computer), surrounding walls, chair space, lap of student, floor, and anywhere the proctor/coordinator requests.

  The secondary device for Microsoft Teams must be placed at an angle in which the proctor/coordinator can see the student’s face, keyboard, hands, and lap at all times.

  Any student who fails to comply with the request to inspect the testing space or adjust camera placement will immediately be removed from the testing space, and a PHC violation will be filed. 

•  Testing Environment

o   Students must ensure they have privacy throughout the entire assessment. The testing workspace must be free from noise and interruptions of any kind. If there is a risk of a potential disruption, the student must alert the coordinator in advance of the exam.

o   Students must ensure they have at least 2mbps internet speed. Internet connectivity is the student’s responsibility, not the University’s.

o   Cell phones, iPads, and tablets are intended for Microsoft Teams usage only.  Any messaging activity, including texting, e-mailing, chatting, messaging, or talking, will be considered a testing violation.

o   The student’s laptop and secondary device (i.e., smartphone, iPad, or tablet) should be fully charged prior to the assessment.  Preferably, students should keep these devices plugged in during the entire assessment.

o   Students must not talk with anyone during the assessment or receive any outside assistance.

o   Students must remain focused on their testing device throughout the exam.  Students should, however, check their secondary device periodically to see if the proctor/coordinator is attempting to communicate with them.

o   The use of any electronic devices outside of the testing device and secondary device is strictly prohibited and will be considered a PHC violation.

o   Students are not allowed to wear watches, hoodies, hats, or sunglasses while testing.

o   Headsets, earbuds, and air pods are not allowed when testing. However, ear plugs (with no technology capability) are allowed.

o   Consumption of food and/or drinks is not allowed when testing. However, a clear bottle with the label removed containing water is permitted.

o   Students may not use the bathroom during the assessment.

o   Scrap paper, white board, and calculator usage is at the discretion of the course coordinator.

o   At any point during the exam, the proctor/coordinator may ask the student to reinspect the testing space and/or move the camera angle. Any student who fails to comply with this request, will immediately be removed from the testing space, and a PHC violation will be filed.   

  • Mid-Exam Technical Difficulties

o   Students experiencing technical difficulties such as Examplify issues must notify the proctor/coordinator through the chat function of Microsoft Teams. If there are internet connectivity issues, the student must immediately email the course coordinator.

o   Students with internet connectivity issues are recommended to use a hotspot for connectivity.

o   Students who experience any technical issues during the assessment should perform a hard reboot by holding down the computer’s power button until all lights are off, wait 10 seconds and then restart the computer to be taken back into the assessment.

o   If prompted for a resume code, the student must contact the proctor/coordinator.

o   No additional time will be given to students due to technical issues experienced with their primary device during the assessment.   
 

  • After Exam

o   Students should keep their computer connected to the internet until the completed upload is verified and a green screen is received. Upon completion of the assessment and the generation of the “green screen”, the student must show the “green screen” to the proctor/coordinator. Failure to complete this step renders the student’s assessment incomplete.

o   Students must show a clean white board to the proctor/coordinator.

o   Students must receive either written or verbal clearance from the proctor/coordinator before exiting the exam environment.


Testing with Canvas 


·      Prior to the Assessment:

o   Students must be using a device for testing that currently meets the minimum specifications and is registered with the School of Pharmacy.

o   If there are any Canvas issues, students should email Crystal_Twaddell@pba.edu for troubleshooting assistance.

o   After contacting Crystal Twaddell and it is determined a loaner is necessary, the student should contact Crystal Twaddell for a loaner.

·      Pre-Exam Microsoft Teams Check-In

o   Students must arrive 20-30 minutes prior to the start of the assessment. Once the student enters the Microsoft Teams Check-In, he/she may not leave the testing space until after completion of the assessment. 

o   Students must complete  the assessment on their device registered with the School of Pharmacy.

o   Students must enter the Microsoft Teams Check-In on a secondary device such as a smartphone, iPad, or tablet.  Laptop devices are not approved secondary devices for Microsoft Teams usage. This device must be placed outside of the testing workspace in a position which allows the course coordinator/proctor to see the student’s face, keyboard, hands, and lap and must only be used for the Microsoft Teams Check-In and assessment monitoring. This device must not be used for communication of any kind with any outside parties. This device must be put on “Do Not Disturb” mode and kept unmuted at all times during the check-in and testing processes. 

o   Students must use their actual background and not a virtual background when using Microsoft Teams. The student’s first and last name must also be clearly displayed.

o   Students will NOT be allowed to take an assessment if they are more than 20 minutes late or after the first student has finished, submitted his/her assessment materials, and left the remote testing environment. 

o   Close ALL programs, applications, browsers and notes prior to entering the exam room except for HonorLock.

Windows laptops: close ALL Microsoft programs (Word, Outlook, PowerPoint, etc.).

Mac laptops: close ALL high impact applications (One Drive, Dropbox, Google Drive, Skype, Spotify). No additional time will be given to students who arrive to the Microsoft Teams Check-In late.

o   Students must follow remote testing procedures provided by the coordinator. These include showing the proctor or coordinator the following:

§  PBA-issued photo ID

·                   Students must show the faculty moderators their PBA ID and/or complete the photo validation process during the Microsoft Teams Check-In and prior to the start of the assessment. Failure to do so may result in submission of a PHC violation.

§  White board (if applicable)

§  Calculator (if applicable)

§  Other pre-approved resources (if applicable)

§  360° pan of testing space, including but not limited to desk, computer (including under the computer), surrounding walls, chair space, lap of student, floor, and anywhere the proctor/coordinator requests.

§  The secondary device for Microsoft Teams must be placed at an angle in which the proctor/coordinator can see the student’s face, keyboard, hands, and lap at all times.

§  Any student who fails to comply with the request to inspect the testing space or adjust camera placement will immediately be removed from the testing space, and a PHC violation will be filed.

·     Testing Environment      

o   Students must ensure they have privacy throughout the entire assessment. The testing workspace must be free from noise and interruptions of any kind. If there is a risk of a potential disruption, the student must alert the coordinator in advance of the exam.

o   Students must ensure they have at least 2 mbps internet speed. Internet connectivity is the student’s responsibility, not the University’s.

o   Cell phones are intended for Microsoft Teams usage only.  Any cell phone activity, including texting or talking will be considered a testing violation.

o   The student’s laptop and secondary device (i.e., cell phone, iPad, or tablet) should be fully charged prior to the assessment.  Preferably, students should keep these devices plugged in during the entire assessment.

o   Students must not talk with anyone during the assessment or receive any outside assistance.

o   Students must remain focused on their testing device throughout the exam.  Students should, however, check their secondary device periodically to see if the proctor/coordinator is attempting to communicate with them.

o   The use of any electronic devices outside of the testing device and secondary device is strictly prohibited and will be considered a PHC violation.

o   Students are not allowed to wear watches, hoodies, hats, or sunglasses while testing.

o   Headsets, earbuds, and air pods are not allowed when testing. However, ear plugs (with no technology capability) are allowed.

o   Consumption of food and/or drinks is not allowed when testing. However, a clear bottle with the label removed containing water is permitted.

o   Students may not use the bathroom during the assessment.

o   Scrap paper, white board, and calculator usage is at the discretion of the course coordinator.

o   At any point during the exam, the proctor/coordinator may ask the student to reinspect the testing space and/or move the camera angle.

·      Mid-Exam Technical Difficulties

o   Students experiencing technical difficulties such as Canvas issues must notify the proctor/coordinator through the chat function of Microsoft Teams. If there are internet connectivity issues, the student must immediately email the course coordinator.

o   Students with internet connectivity issues are recommended to use a hotspot for connectivity.

o   No additional time will be given to students due to technical issues experienced with their primary device during the assessment.

·     After Exam

o   Upon completion of the assessment, the student must show the completion screen to the proctor/coordinator. Failure to complete this step renders the student’s assessment incomplete.

o   Students must show a clean white board to the proctor/coordinator.

o   Students must receive either written or verbal clearance from the proctor/coordinator before exiting the exam environment.


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