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Rocky Vista University Laptop Minimum System Requirements (MSR)
For all Students: COM & MCOM Years 1-3, PA Program & MS Programs
It is the student’s personal responsibility to have a working laptop for all assigned assessments. It is the student’s personal responsibility to make sure the laptop they use meets these minimum system requirements.
ExamSoft is the vendor of products that RVU uses for item banking, assessment creation, assessment posting, and assessment scoring. Examplify is the application that students download to their laptops and utilize to take assessments.
These are minimum system requirements that RVU requires of its students to take all electronic assessments.
- MAC and Windows are the only operating systems that ExamSoft supports; you cannot use Linux, etc.
- You should have 8GB or higher RAM on your laptop at all times; 4GB is the minimum
- Your computer uses this memory to download your assessment and save your answer file every 60 seconds, every time you select an answer and when you save your answer file for upload; if you do not have the memory storage, your assessment could be lost
- RAM is used during your exam; if the exam has a large number of attachments, your computer will be using more power
- You should have at least 4GB or higher of memory storage available on your laptop at all times
- Examplify will save the final answer file to your C: drive; if you do not have enough memory, you will not have an answer file to upload
- Helpful tips if you have low memory storage:
- Empty your trash on your desktop, often
- Delete items from your download folder, often
- Use an external hard drive for your personal items that take up memory, like photos and music
- Adobe PDF Reader must be installed on your laptop
- ExamSoft Minimum System Requirements can be found here:
- Only MAC OS Big Sur, and higher, or 64-bit Windows 10 or 11 Operating Systems work with Examplify
- ExamSoft recommends nothing older than three years on their list of MSRs
- Computers older than five years consistently have errors with ExamSoft and updates. If your laptop cannot successfully upgrade to a new operating system, you will run into errors
- ExamSoft recommends nothing older than three years on their list of MSR
- Can use a Microsoft Surface and iPad (iPad’s are not supported by RVU IT)
NOTE: Please do not update your Operating System of your laptop to a different version until you know for sure that it is compatible with Examplify. Regular systems updates are OK. We will notify you about all MAC and Windows new OS versions, and when they are compatible. Thank you!
Subject Exams- COM Year 3
For Subject Exams to be administered during your rotations, you will be accessing a web-based testing portal from NBME. If your laptop meets the minimum system requirements from your earlier years in the COM, they will meet the updated NBME requirements, barring you are not using a tablet.
NBME minimum system requirements can be found here:
https://www.nbme.org/sites/default/files/2022-06/Web-Based_Testing_Requirements.pdf
- NO tablets of any kind are allowed by NBME; no iPad, no Chromebook, etc.
Please Note: These are all subject to change with little notice from our vendors. We will do our best to update our MyVista>Students>Office of Testing page to keep you informed, and send out emails with updates when we can.
July 19, 2024
The Office of Testing
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