University of Arizona College of Medicine - Tucson
 
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ExamSoft Support Phone Numbers


Admin Technical Support: 888.792.3926
Exam Taker Technical Support:

866.429.8889

Hours: Monday - Friday
7:30 AM - 8:30 PM Eastern

Saturday (Exam Taker Support Only)
8:30 AM - 6:30 PM Eastern

COM ITS Service Desk 
520.626.8721
Monday - Friday 7:30am - 5:30pm (except holidays)

Useful Links
(also see the Quick Links > General tab in AZMED for the new assessment policy and the SofTest training handout)

Frequently Asked Questions
Q: Can I updated my iPad to the latest iOS?
A: With any incremental update that Apple announces, whether that be 9.1, 9.2, etc. it is safe to assume everything functions as expected with SofTest-M. If for any reason ExamSoft notices there has been a significant change introduced with the update, ExamSoft will make an announcement so you are aware. When Apple releases a non-incremental update, for example 10.0, ExamSoft would then proceed with a full testing cycle before support is announced. 
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