University of Mississippi Medical Center School of Graduate Studies in Health Sciences and Dentistry
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University of Mississippi Medical Center
Schools of Dentistry and Graduate Studies

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Message for Exam-takers for the month of May
Examsoft is anticipating peak exam upload volumes during the first few weeks of May.  With this peak exam-takers may experience longer than normal upload times before answer files appear within the exam portal. 
Examplify utilizes a two-step process for exam uploads. Exam results are uploaded in real-time, and then queued for import into the exam portal.  While files may take some time to process during peak periods, rest assured that answers are securely received and queued for import once the exam-taker receives a 'green screen' confirmation in Examplify.   Exam-takers should be sure to look for the green screen confirmation for the upload confirmation to verify an upload was successful.

Examsoft has launched a new Help Center site with improved search functionality, navigation, tracking and other enhancements. With having launched the new Help Center, Examsoft will be retiring old Help Center on April 3, 2023.  If you have bookmarks or links saved to any articles with "" or "" in its link address it will no longer be available beginning April 3. You can take action now to locate the new article locations using the improved keyword search in the new Help Center.

Message for ExamTakers
On March 14, 2023, Examsoft will retire Examplify for Windows support of Windows 10 version 21H2 OS. The updated Minimum System Requirements will be updated to include list version Windows certified for use are Windows 10 22H2, Windows 11 21H2, and Windows 11 22H2. 
Exam takers should check if they are using this Windows 10 version 21H2 and consider updating.  
  • Instructions for how to check what version Windows Operating system you have are provided Microsoft link
  • If you are currently using Windows 10 version 21H2, you can follow these instructions from Microsoft for information regarding updating. 

Important note to Examtakers that have a device newly purchase with Windows 11 22H2 or clean installation of Windows 11 22H2. 
Examsoft has identified an issue with Examplify 2.9.2 version with newly purchased devices or devices with clean install of Windows 11 22H2.  Examsoft has released Examplify for Windows 2.9.6 to support these scenarios.  If you have purchased a new device with the Windows 11 22H2 and need this version of Examplify you can contact   It is important to note that this does not impact users who upgrade from Windows 10 to Windows 11 or users who upgrade from Windows 11 21H2 to 22H2

Please keep in mind as new versions and updates of operating systems (e.g Windows 10,11  and Mac OS) are release, Examplify may not be immediately compatible and could require a new version of Examplify.  As new versions of OS are released we recommend revisiting the system requirements listed at the top of this Examsoft portal homepage page for any messages concerning compatibility with new operating systems.  For best practice use compatible versions you have tested previously with a mock exam and test updates with a mock exam if available. 

If you need UMMC help, please contact one of these persons:

Elizabeth Jacobs, DIS,, 601-815-1394
Teresa Walter, DIS,, 601-815-9848
Jesse Emling, DIS,, 601-815-1393

Having trouble logging in? Contact or UMMC Help desk 601-984-1145 

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